ICT Communication Essentials

Hours: 8 / Access Length: 12 Months / Delivery: Online, Self-Paced

Course Overview:

The ICT Communications Essentials course focuses on fundamentals of effective communications in a technological society.

In this course, students will:

  • Learn about basic network functions and Internet connections
  • Use strategies and techniques for efficient Web searching
  • Explore issues related to online safety and privacy
  • Learn strategies for creating effective Web site content
  • Study the tools, practices and etiquette needed for communicating effectively with e-mail

Course Outline:

Lesson 1: Using the Internet and the World Wide Web
  • What Is the Internet?
  • "The Cloud"
  • How Data Travels
  • Connecting to the Internet
  • Internet Addressing
  • What Is the World Wide Web?
Lesson 2: Searching the Web
  • Understanding Search Engines
  • Evaluating a Web site
  • Copyright and Fair Use
  • Citing Sources
Lesson 3: Internet Life and Privacy
  • Social Networking and My Privacy
  • What Is Cyberbullying?
  • Acceptable Use Policy
  • Virus Protection
Lesson 4: Creating Content for the Web
  • Writing for the Web
  • Accessing Graphics for the Web
  • Creating a Basic Web Page
Lesson 5: Communicating Using E-Mail
  • Introduction to E-Mail
  • Understanding E-Mail Addresses
  • Sending and Receiving E-Mail Messages
  • E-Mail Etiquette

All necessary course materials are included.


System Requirements:

Internet Connectivity Requirements:

  • Cable, Fiber, DSL, or LEO Satellite (i.e. Starlink) internet with speeds of at least 10mb/sec download and 5mb/sec upload are recommended for the best experience.

NOTE: While cellular hotspots may allow access to our courses, users may experience connectivity issues by trying to access our learning management system.  This is due to the potential high download and upload latency of cellular connections.   Therefore, it is not recommended that students use a cellular hotspot as their primary way of accessing their courses.

Hardware Requirements:

  • CPU: 1 GHz or higher
  • RAM: 4 GB or higher
  • Resolution: 1280 x 720 or higher.  1920x1080 resolution is recommended for the best experience.
  • Speakers / Headphones
  • Microphone for Webinar or Live Online sessions.

Operating System Requirements:

  • Windows 7 or higher.
  • Mac OSX 10 or higher.
  • Latest Chrome OS
  • Latest Linux Distributions

NOTE: While we understand that our courses can be viewed on Android and iPhone devices, we do not recommend the use of these devices for our courses. The size of these devices do not provide a good learning environment for students taking online or live online based courses.

Web Browser Requirements:

  • Latest Google Chrome is recommended for the best experience.
  • Latest Mozilla FireFox
  • Latest Microsoft Edge
  • Latest Apple Safari

Basic Software Requirements (These are recommendations of software to use):

  • Office suite software (Microsoft Office, OpenOffice, or LibreOffice)
  • PDF reader program (Adobe Reader, FoxIt)
  • Courses may require other software that is described in the above course outline.


** The course outlines displayed on this website are subject to change at any time without prior notice. **