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CETS Technologies

Human Skills

Online, Self-Paced
Human Skills
Human Skills

Certificates

All Human Skills Bundle

The All Human Skills Bundle is an all-encompassing skills training series of workshops designed to assist in every aspect of business. Participants will learn techniques and skills in Administrative Skills, Career Development, Human Resources, Personal Development, Sales and Marketing, Supervisors and Managers, and Work Place Essentials. These workshops will touch on management, ethics, problem solving, conflicts, coaching, performance, and training. Participants will be well-rounded in dealing with business, employee and customer relations.. Full description of All Human Skills Bundle


Human Skills - Administrative Bundle

The Human Skills - Administrative Bundle combines the skills needed to successfully maintain an office into one learning bundle. A well-run office reduces miscommunications and helps to eliminate common errors. Within these workshops students will learn Administrative Office Procedures, Administrative Support, Archiving and Records Managements, Basic Bookkeeping, Business Writing, Executive and Personal Assistant, Meeting Management, Organizational Skills, Social Media in the Workplace, and Supply Chain Management. Participants will learn the core skills that will help them use their resources efficiently, manage their time wisely, communicate effectively, and collaborate with others skillfully.. Full description of Human Skills - Administrative Bundle


Human Skills - Career Development Bundle

The Human Skills - Career Development Bundle combines the development skills necessary for career success. By managing and looking at the way people interact and seeing things in a new light, participants will improve on almost every aspect of their career. Within these workshops students will learn Soft Skills, Assertiveness and Self-Confidence, Communication Strategies, Creative Problem Solving, Digital Citizenship, Entrepreneurship, mLearning Essentials, Negotiation Skills, Personal Branding, Project Management, Telework, Time Management, and Women in Leadership. Participants will be given a skill set that includes personal motivation, delegation skills, creativity, organization tools, and crisis management.. Full description of Human Skills - Career Development Bundle


Human Skills - Diversity and Inclusion Bundle

Students will learn creative problem solving, improved communication skills, team building, and leadership that promotes a safe and welcoming work environment. Each course within this bundle will prepare students for real-world strategies related to human resources to create, foster, and encourage a diverse and inclusive workplace. Diverse learning eliminates prejudices by igniting thought, creativity, innovation, and inclusion.. Full description of Human Skills - Diversity and Inclusion Bundle


Human Skills - Human Resources Bundle

The Human Skills - Human Resources Bundle combines the skills needed to successfully maintain employee relations within a company. Participants will learn the basic tools to handle numerous human resource situations such as interviewing, orientation, training, safety, harassment, discrimination, violence, discipline, and termination. Within these workshops students will learn Business Succession Planning, Contract and Crisis Management, Employee Onboarding, Recruitment, Termination, Health and Wellness at Work, Hiring Strategies, Workplace Diversity, and Harassment strategies. Having a talented group of employees has always been a key to success; it will translate into better performance and higher productivity.. Full description of Human Skills - Human Resources Bundle


Human Skills - Personal Development Bundle

The Human Skills - Personal Development Bundle highlights skills needed for managing your work and life. Participants will become more mindful of their actions and learn how to express and interpret their present environment. They will create positive connections and increase their self-regulation of attention and personal experiences. Within these workshops students will develop skills in Anger Management, Critical Thinking, Emotional Intelligence, Goal Setting, Mindfulness, Improving Self-Awareness, Managing Personal Finances, Personal Productivity, Public Speaking, Social Intelligence and Learning, Taking Initiative, and Work-Life Balance. By enrolling in this class, participants will be taking the first step in making something positive happen for them!. Full description of Human Skills - Personal Development Bundle


Human Skills - Sales and Marketing Bundle

The Human Skills - Sales and Marketing Bundle provides basic skills needed for a successful sales and marketing team. Participants will identify challenges and learn to push through to success. Within these workshops students will learn Body Language Basics, Call Center Training, Event Planning, High Performance Teams Inside the Company, In Person Sales, Marketing Basics and Fundamentals, Media and Public Relations, Motivating your Sales Team, Presentation Skills, Sales Fundamentals, Social Media Marketing, Telephone Etiquette, and the Top 10 Sales Secrets. By managing and looking at the way people interact and seeing things in a new light, participants will improve on almost every aspect of their career.. Full description of Human Skills - Sales and Marketing Bundle


Human Skills - Supervisors and Managers Bundle

The Human Skills - Supervisors and Managers Bundle will equip managers with the basic skills needed to maintain employee motivation and production. It is never easy to take the lead, as you will need to make decisions and face challenges, but it can become natural and rewarding. Within these workshops students will learn Budgets and Financial Reports, Coaching and Mentoring, Conducting Employee Reviews, Employee Motivation, Knowledge Management, Leadership and Influence, Six Sigma, Office Politics, Performance Management, Self-Leadership, Supervising Others, and Team Building. Managers and supervisors will become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline.. Full description of Human Skills - Supervisors and Managers Bundle


Human Skills - Work Place Essentials Bundle

The Human Skills - Work Place Essentials Bundle will assist participants with a variety of skills needed for customer and business support. Participants will be provided a strong skillset including dealing with difficult customers, generating return business, and teamwork within the company. Within these workshops students will learn Business Ethics and Etiquette, Change Management, Civility in the Workplace, Customer Service and Support, Conflict Resolution, Networking, Risk Assessment, Safety in the Workplace, and Teamwork and Team Building skills. Aligning these characteristics with corporate standards is what will make participants stand out and become leaders throughout their company.. Full description of Human Skills - Work Place Essentials Bundle


Human Skills - Workforce Bundle

In this course bundle students will master how to conduct a webinar using learned presentation and facilitation skills. Students will be equipped to handle all communication strategies including conflict resolution, coaching and mentoring. Finally, students will learn how to implement organizational skills that can assist with time and stress management. . Full description of Human Skills - Workforce Bundle